Return and refund policy
Last Updated: June 2026
At Avento Co, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a 30-day return policy.
Eligibility for Returns
To qualify for a return:
- The return request must be submitted within 30 days of delivery.
- The product must be unused and in its original condition.
- The product must be returned in its original packaging.
- Proof of purchase may be required.
Non-Returnable Items
We reserve the right to refuse returns that:
- Show signs of use, wear, or damage caused by the customer.
- Are returned without original packaging.
- Are returned after the 30-day return period.
Refund Process
Once your return is received and inspected, we will notify you regarding approval or rejection of your refund.
Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.
Original shipping fees are non-refundable unless the item arrived damaged or incorrect.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with supporting photos so we can resolve the issue promptly.
Return Shipping
Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.
Contact
For all return and refund inquiries, contact:
Avento Co
Email: aventoco@yahoo.com