Shipping policy
Last Updated: June 2026
Processing Times
Orders are typically processed within 1–3 business days.
Processing times may be extended during holidays, sales periods, or due to unforeseen circumstances.
Shipping Times
Estimated delivery times are 7–12 business days after shipment.
Please note that delivery estimates are not guarantees and may be affected by:
- Customs inspections
- Weather conditions
- Carrier delays
- Public holidays
- High shipping volume periods
Tracking Information
Customers will receive tracking information via email once the order has been dispatched.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Avento Co is not responsible for orders delayed, lost, or returned due to incorrect addresses submitted during checkout.
Lost Packages
If your package appears lost in transit, please contact us and we will work with the shipping carrier to investigate the issue.